FAQ

Frequently Asked Questions

Find answers to common questions about your stay

Booking & Reservations

You can book directly through our website via StayFlexi booking engine, call us at +91 91985 44444, or send a WhatsApp message. We also accept bookings through major platforms like Booking.com, Agoda, MakeMyTrip, and TripAdvisor.

Check-in time is 12:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges. Please contact us in advance if you need special arrangements.

Yes, modifications and cancellations are possible. For cancellations made 3+ days before arrival, you'll receive a full refund. Less than 3 days: no refund. Please refer to our cancellation policy or contact us for specific cases.

Yes, we require a minimum of 50% advance payment at the time of booking to confirm your reservation. The Full balance needs to be paid upon arrival. We accept all major credit/debit cards, UPI, and bank transfers.

You can check your booking status by visiting our "Book Now" page, by calling us at +91 91985 44444, or emailing admin@thejunglemist.in with your booking reference number.

Rooms & Amenities

We offer three types of accommodation: Premium Bamboo Cottages (AC) with private patios, Premium Swiss Tents (AC) for a glamping experience, and Swiss Tents with coolers for a more rustic stay. All options include modern amenities and stunning views.

Premium Bamboo Cottages and Premium Swiss Tents come with air conditioning. Standard Swiss Tents are equipped with air coolers, which work effectively in the natural environment of Rishikesh.

Yes, complimentary high-speed WiFi is available in common areas. For People Bookimng for a Long Stay (3+ Days) we provide high Speed Internet for Work Related Purposes. However, connectivity may vary as per weather conditions.

All rooms include comfortable bedding, attached bathrooms with hot water, WiFi in Common areas, 24/7 room service, tea/coffee facilities and stunning nature views. Premium rooms also include AC and additional luxury amenities.

Yes, extra mattresses can be arranged on request for an additional charge. Please inform us at the time of booking to ensure availability.

Location & Activities

We're located in Village Vijni Bari, on the Neelkanth Road, PO Mohanchatti, Rishikesh, Uttarakhand 249304. The resort is nestled in peaceful hills with easy access to major Rishikesh attractions.

The resort is approximately 45 minutes from Rishikesh city center, offering a peaceful retreat while remaining accessible to all major attractions, temples, and adventure activity centers.

Nearby activities include white water rafting (45 mins), bungee jumping (5 Mins), zip-lining, rock climbing, trekking to waterfalls, wildlife safari at Rajaji National Park, and yoga sessions. We can help arrange all activities.

Yes, we offer complimentary secure on-site parking for all guests. The parking area is monitored and can accommodate cars, bikes, and small buses.

Yes, we provide pick-up and drop services from Dehradun Airport (35 km) and Haridwar Railway Station (45 km) at an additional cost. Please book this service in advance.

Policies & Guidelines

Yes, we are a pet-friendly resort! Well-behaved pets are welcome. Please inform us in advance and ensure your pet is under control at all times. Additional cleaning charges may apply.

No, smoking is strictly prohibited inside rooms and cottages. Designated smoking areas are available in outdoor spaces. Violation may result in a cleaning charge.

Yes, alcohol consumption is permitted in personal rooms and designated areas. However, we request guests to consume responsibly and avoid public intoxication. We do not sell alcohol but guests can bring their own.

Absolutely! We welcome families with children. We have a kids' play area and family-friendly activities. Children under 5 stay free, while those aged 5-12 are charged 50% of the adult rate.

Guests are responsible for any damage to resort property during their stay. We conduct a quick inspection at check-out. Any damages will be charged at actual replacement or repair cost.

Still Have Questions?

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